Priority Support

What Pro customers get for support, beyond the public WordPress.org forum.

By the end of this page, you'll know how to reach support as a Pro customer and what response you can expect.

Applies to Ultimate Cursor Pro 2.0.0+.

What's included

Pro customers get direct support through their account dashboard, separate from the public WordPress.org support forum used for free-plugin questions.

Note for review: this page is the one article in this doc set not sourced from code — it describes a support policy, not plugin behavior. Please confirm the exact channel and response-time commitment you want stated here before this goes live; a placeholder claim isn't included since it can't be verified against anything in the repositories.

Before opening a ticket, see Common Issues for what to gather first — it speeds up every response.